Rebecca Wallace, Bio-One owner, recently visited with Arizona Midday to share how the Bio-One team makes a difference on and off the job in Arizona and throughout the United States.
Arizona Midday - "Well we've got some help for your home right now. If you're feeling overwhelmed by a clean-up project, we've got help for you today. Rebecca Wallace is with Bio-One. Hi Rebecca. What is Bio-One?"
Rebecca - "So Bio-One is known for crime and trauma scene clean-up. However, we do a lot more than just that. We help people when there is a hoarding situation, so that they can regain their home and their lives again. We help with infectious disease Cleaning, rodent droppings, odor abatement, basically if you think you might need a respirator to do the job we're the people you want to call."
Arizona Midday - "Wow, that's incredible. It's stuff we don't want to do. What made you decide to get into this line of work?"
Rebecca - "So, me and my husband live in Flagstaff most of the time and we were talking with some first responders and heard how when people pass away or they're hoarders there is no one that can help them. There's just no one who does this kind of work. So we decided we want to be able to help our community, help those around us during a time of need so they can actually move forward in their lives and not have to deal with the mess of maybe things that have happened that they don't want to have to think about."
Arizona Midday - "I love that idea. So in order to help your clients as much as possible, do you work with other companies? Tell me about that if you do."
Rebecca - "Yes, we do. We work with quite a few other companies, because what we do is just a piece of a whole puzzle. So we work with a lot of restoration companies, Best Option Restoration, they are state-wide like us so they can help us anywhere as well. We work with animal rescues, so if there is a hoarding situation that animals are involved in we can get the animals out safely and get them rehabilitated. We work with quite a few non-profits that help first responders if they're in a time of need or crisis. It's across the board. We work with all kinds of different people. Contractors. Mental health professionals. Anyone that can be a piece of that puzzle with us, we want to work with them.
Arizona Midday - "Oh, I love that. So what areas of Arizona does Bio-One cover?"
Rebecca - "We have offices all the way down from Tucson up to Flagstaff, and everything in-between. Our goal is to be able to help our clients within 90 minutes or less if there is an emergency. So we have offices everywhere. Any we're national. We have 120 offices throughout the US as well.
Arizona Midday - "Wow. That's incredible. So you work with businesses. You work with non-profits, but you're also really involved in the community too, right? Tell me about that."
Rebecca - "Yeah we are. It's important for us to give back. Our community is important. We live here. We're part of it. So in 2020 alone, we gave out over 25,000 bottles of chemicals that are approved by the EPA for COVID-19 Cleaning. We have blood drives all throughout Arizona to help with the blood shortage. We donate PPE to first responders and victim advocates. And we have BBQ's throughout the state as well for all of our first responders just to tell them thank you for what they've been doing. They work hard and we want to make sure that they know we care.
Arizona Midday - "Rebecca Wallace, incredible work that you're doing with Bio-One. And thank you so much for spending time with us today.
Rebecca - "Thank you for having me."
Bio-One On A&E Hoarders
Bio-One had the honor of being a part of A&E’s Hoarders, season 11, episode 1. This episode featured a woman who had hoarded her husband’s home and left it in a desperate condition. The Bio-One team, alongside a therapist, professional organizer, family helpers, and the fire department, helped remove and clean the family’s home. Three tons of belongings and trash were put into dumpsters and removed from the premises.
What Is Hoarding?
Hoarding is a condition where an individual can’t let go of belongings, whether it’s family air looms, personal items, or even trash. They develop an emotional attachment that allows them to keep everything that makes its way into their home. This leads to accumulation of both personal items and filth that can span from floor to ceiling in every room of a house. Not only does this make it hard to move, function and live, it also creates an extremely hazardous environment with the dangers of rodent infestation, disease, mold, feces contamination, and more.
Call In The Professionals
It’s crucial that professionals are called for any type of hoarding situation. While it may seem like a matter of junk removal and cleaning, dangerous pathogens can be lurking about the home, especially as items are moved around during the cleaning process. Not only is this dangerous to inhale, it’s not suitable to touch without the proper gear. Bio-One always recommends professional removal because the knowledge, experience, personal protective equipment (PPE), and training needed for these types of situations. We follow OSHA regulations for cleanup, chemicals, and PPE to protect both our Bio-One team members and clients.
We thank you A&E for letting us come in and help. We always operate under the motto help first, business second.
If you know of anyone in need of Bio-One’s help, please don’t hesitate to contact us. We are a 24/7 operation with offices all around the nation waiting for your call.
Bio-One franchises have been offering goodies and Cleaning baskets to local victim advocates, PD’s, property managers. Great job Jen and John Symons in Charlotte. This is a great way to offer support to local organizations during the COVID-19 pandemic.
Bio-One is here to Help First, Business Second
When you request a service, our team focuses on accomplishing one goal: helping you. That’s why our professional technicians are on standby 24/7, every day of the year. We have the experience, training and licensing to get the job done efficiently, and can generally reach the scene within an hour. After we’ve made sure that you’re safe and the site does not pose a hazard to others, we’ll talk business. Because at Bio-One, we understand that compassion and expediency are requisites for helping you overcome a challenging situation. Our motto, “Help First, Business Second,” is a promise to you and an obligation for us. It’s indispensable to our aim of providing you with the best service the industry has to offer.
Using biohazard experts for cleanups
Biohazardous materials pose multiple safety risks to people in the immediate vicinity of a crime scene. Infectious pathogens from blood and other fluids spread disease and cause deleterious bodily reactions in people who have been exposed to them via open wounds and orifices. Moreover, surfaces that have been wiped down—and therefore appear clean—may in fact still harbor these dangerous bacteria. A deeper, more thorough Cleaning is required in these circumstances.
That’s where we come in. Not only will Bio-One restore your property in a prompt and scrupulous manner, we’ll do it correctly. Because our team of certified and highly experienced technicians set the industry standard for biohazard cleanup. We have a flawless safety record—and we’ve been around for over 20 years to validate it. Whatever your situation is, we’ll ensure that the job is done right. We’re here to help.
